a) The user agrees not to use the Quantum Byte Platform in any way that violates any law or regulation, involves fraudulent activity, or could cause Quantum Byte or its Platform to be subject to investigation, prosecution, or legal action.
b) The user agrees to use bank account or card information provided to Quantum Byte by the Merchant’s software solely for completing the transactions for which the information was intended, and not to sell or distribute this information to others, unless the Merchant has obtained this information from another independent source.
c) The user agrees to use the Quantum Byte Platform in compliance with the terms and conditions set by Quantum Byte, and not to attempt to modify, translate, disassemble, decompile, or reverse-engineer the Platform, or use it for any purpose other than its intended use, without prior written consent from Quantum Byte.
d) The user agrees to comply with Quantum Byte’s “Know Your Customer” (KYC) requirements and to provide accurate information about themselves.
a) The Merchant shall comply at all times with all applicable laws, rules, and regulations relevant to their use of the Quantum Byte Platform.
b) The Merchant shall not process or deposit transactions with the Acquirer or Platform Provider on behalf of any other merchant entity, whether they are registered as a Merchant or not.
c) The Merchant shall not accept payments from a Customer for the purpose of refinancing an existing debt.
d) The Merchant must ensure that data extraction from the Payment Instrument is conducted in the manner specified by Quantum Byte.
e) When handling transactions via the Quantum Byte Platform, the Merchant must provide the Customer with a digital or paper receipt that clearly indicates the Transaction Amount.
f) The Merchant shall not require any customer to pay a surcharge, share any part of the discount, or incur any additional finance charges in connection with a transaction where a Payment Instrument is used.
g) The Merchant grants Quantum Byte a non-exclusive, royalty-free, limited license to use, display, and reproduce its trademarks, service marks, and logos solely for the purpose of marketing the Quantum Byte Payment Aggregation Service.
h) The Merchant irrevocably authorizes Quantum Byte to include its name in any directory or promotional material produced in relation to the acceptance of Quantum Byte.
i) The Merchant shall adhere to all security measures prescribed by Quantum Byte or its service providers on their website or mobile application concerning the acceptance of any mobile wallet, bank account, or card for payment of electronic transactions.
j) The Merchant shall follow all instructions provided by Quantum Byte in writing, whether in digital or physical form, regarding payments collected against any electronic transactions made pursuant to payment instructions.
k) In cases of disputes, chargebacks, retrievals, or fraudulent activities, including theft or card skimming, the Acquirer or Platform Provider reserves the right to refund the account holder or cardholder using the merchant’s funds held by the Acquirer or Platform Provider, regardless of the order or transaction against which the funds were initially received. If the funds are unavailable, the Acquirer or Platform Provider may recover them from the Merchant through either good faith efforts or legal means.
l) The Merchant agrees to provide accurate and truthful information during the ownership verification process. Any falsified information may result in a penalty and could lead to the suspension of the Merchant’s account.
a) Subject to the terms of this Agreement, Quantum Byte, in its role as a Payment Aggregator and Acquirer/Platform Provider, will ensure that the Merchant receives settlement within the agreed timeframe. In cases of unforeseen circumstances causing a delay, the Merchant will be notified of the reason for the delay in writing, verbally, in digital or electronic form, or through access to the Disclosing Party’s premises.
b) The Merchant confirms that all Transaction information provided relates to a genuine Transaction and is in compliance with this Agreement.
c) The Merchant shall retain all relevant correspondence related to an Electronic Transaction, including the Sales Record, for a minimum period of five (5) years from the date of Authorization.
a) All general rules and Service Provider policies, including those outlined in this Agreement, provided to the Merchant by Quantum Byte from time to time or made publicly available.
b) All applicable laws, including those governing the sale of products and/or services by the Merchant in connection with electronic transactions, and the execution and performance of the Merchant’s obligations in good faith under this Agreement; as well as any regulations set by the State Bank of Pakistan.
c) The Merchant’s obligations related to the sale and/or provision of products and/or services to its customers.
a) The Merchant shall only accept payments from and/or make reversals to customers in connection with products and/or services that the Merchant has sold or provided directly to those customers. Reversals must be made using the same payment method the customer used for the original electronic transaction.
b) The Merchant shall only accept payments and make reversals related to products and/or services that are sold or provided within the scope of the Merchant’s business, as identified to Quantum Byte.
c) The Merchant must notify Quantum Byte in writing or via electronic format (such as email) before making any changes to the nature of the products and/or services that the Merchant intends to sell or provide within its business, as identified to Quantum Byte.
d) The Merchant must inform Quantum Byte in writing of the URL of any website where it accepts or states that it will accept payments through Digital Banking Channels using the Online Payment Solution. This notification must be made before the Merchant begins accepting such payments.
e) The Merchant shall only accept payments and submit data to Quantum Byte for electronic transactions that have been authorized by the customer in accordance with applicable law, this Agreement, the Acquirer/Platform Provider’s policies, and any other information or instructions provided by Quantum Byte.
f) The Merchant shall refrain from any actions that Quantum Byte reasonably believes could harm its reputation or goodwill.
g) Except as otherwise provided, the Merchant indemnifies Quantum Byte and its agents, representatives, and employees from all obligations of the Merchant toward their customers under this Agreement, to the extent that such obligations may adversely affect, cause economic loss, or result in any proceedings, claims, or actions against Quantum Byte. The Merchant acknowledges that Quantum Byte is merely providing an Online Payment Solution and agrees to fully indemnify and hold Quantum Byte harmless in relation to any legal consequences arising therefrom.
a) In the event of any “Dispute” between the Merchant and a User/Customer, whether regarding a deficient, improper, or incomplete product or service provided by the Merchant or otherwise, Quantum Byte shall not be made a party to any litigation, arbitration, or other proceeding related to such disputes. The Merchant shall indemnify and hold Quantum Byte harmless from any consequences arising from such proceedings.
b) The Merchant shall not refuse the return of goods or the cancellation of services solely because they were originally purchased using electronic means, such as a mobile wallet or Bank Account/Card.
a) In the event of the return of goods or cancellation of services Merchant will electronically refund Accountholder/Cardholder for the net amount of the relevant E-Transaction after deducting the applicable cancellation charges.
b) Merchant shall retain any relevant correspondence relating to an E-Transaction including a Sales Record, for a minimum period of five (5) years from the date of Authorization.
c) Acquirer/Platform Provider reserves the right to withhold payment to Merchant in connection with an E-Transaction or may recover an amount paid into Merchant’s Account, in any of the following circumstances:
i. Authorization for an E-Transaction is not obtained in accordance with terms set out in the Agreement;
ii. E-Transaction data is issued or presented in breach of the Agreement (which may include any operating instruction or procedure guide supplied to Merchant from time to time);
iii. Merchant fails to produce to the Acquirer/Platform Provider within seven (07) Banking Days of request, any E-Transaction information required including, for example, the evidence of the delivery confirmation of goods and services;
iv. Merchant Account is credited more than once for the same E-Transaction;
v. Merchant has processed multiple transactions for the same accountholder/cardholder or has split a single particular sale for the purpose of authorization;
vi. There is any fraudulent activity performed through E-Transaction and investigations are under process and
vii. Withhold payment instructions from the Acquirer/Platform Provider or any International or Local Regulatory Body or Investigation Agency or Court of Law.
d) In case of dispute, charge back, retrieval and/or fraudulent activity including any act of theft or card skimming, Acquirer/Platform Provider reserves the right to refund the Accountholder/Cardholder using the merchant’s funds available with the Acquirer/Platform Provider irrespective of the order and/or transaction against which the funds were received by the Acquirer/Platform Provider and in case of non-availability of funds, the Acquirer/Platform Provider reserves the right to recover the funds from the merchant either in good faith or by legal means.
e) Once the chargeback has been incurred by ajarPay the same will be intimated to the merchant and the merchant will be liable to pay a financial service charge equivalent to the % MDR + tax per chargeback of the original transaction. This amount will be adjusted against the merchant’s settlement (payment) or can be paid directly to ajarPay via cheque or Bank Transfer.
f) ajarPay will not be liable to refund any amount including Subscription/ Setup/ Integration and Security Deposit incase chargebacks are incurred to the merchant.
a) Except as otherwise specified, the Merchant indemnifies Quantum Byte and its agents, representatives, and employees from all obligations the Merchant has towards their customers under this Agreement, to the extent that such obligations may adversely affect, cause economic loss, or result in any proceedings, claims, or actions against Quantum Byte.
b) The Merchant acknowledges and agrees that Quantum Byte is merely providing an Online Payment Solution to the Merchant, and any breach of the Merchant’s obligations to Quantum Byte under this Agreement may expose Quantum Byte to liability toward its service providers. The Merchant agrees to fully indemnify and hold Quantum Byte harmless against any legal consequences arising from such a breach.
The Merchant warrants and guarantees that the following products and/or services will not be offered, sold, or delivered on any website or mobile application:
i. Firearms
ii. Alcohol
iii. Explosives
iv. Pornographic materials or any related or similar goods or services of any kind
v. Live animals
vi. Banned or illegal drugs or other controlled substances
vii. Fireworks or pyrotechnic devices or supplies
viii. Hazardous materials, combustibles, or corrosives
ix. Bulk email software or mailing lists
x. Gambling transactions
xi. Multi-level marketing fees
xii. Matrix websites or sites using a matrix scheme approach
xiii. Promotions or information related to working from or at home
xiv. Website promotion or search engine registration fees
xv. Wire transfer products and services
xvi. Any other goods, products, or services that do not comply with any applicable law or regulation, whether under federal or provincial laws of the Islamic Republic of Pakistan.
a) The Merchant shall ensure or cause to be ensured the confidentiality of all information submitted by a user/customer on its website or mobile application. The Merchant must implement proper encryption and security measures to prevent data hacking. In the event of any loss or damage due to an act beyond the Merchant’s control, including hacking of the website or mobile application, such loss or damage shall be solely borne by the Merchant, with Quantum Byte being completely excluded from liability.
b) The Merchant shall take all feasible precautions to ensure there is no breach of security and that the integrity of the connection between the website and/or mobile application and Quantum Byte’s Internet Payment Gateway (IPG) for the delivery of the Online Payment Solution is maintained at all times during the term of this Agreement. If any loss or damage occurs due to the link being compromised, such loss or damage shall not be the responsibility of Quantum Byte. The Merchant shall hold Quantum Byte harmless and indemnified against any claims, as determined by a court of competent jurisdiction, that may be brought against Quantum Byte in this regard.
“quantumbyte.com,” “Quantum Byte,” and all logos related to Quantum Byte are either trademarks or registered trademarks of Quantum Byte and its licensors. You may not copy, imitate, modify, or use them without Quantum Byte’s prior written consent. Additionally, all page headers, custom graphics, button icons, and scripts are service marks and trademarks of Quantum Byte. You may not copy, imitate, modify, or use them without our prior written consent. You may use HTML logos solely for the purpose of directing web traffic to the quantumbyte.com website. All rights, titles, and interests in and to the Quantum Byte websites, any content thereon, the technology, and any content created or derived from any of the foregoing are the exclusive property of Quantum Byte and its licensors.
Parties other than Quantum Byte may provide services or software, or sell product lines through the Quantum Byte site. Additionally, we provide links to the sites of affiliated companies and other businesses. If you purchase any products or services offered by these businesses or individuals, you are purchasing directly from those third parties, not from Quantum Byte. We are not responsible for examining or evaluating, and we do not warrant, the offerings of any of these businesses or individuals (including the content of their websites). Quantum Byte assumes no responsibility or liability for the actions, products, and content of these and any other third parties. You should carefully review their privacy statements and other terms of use.
The content and functionality on the website are provided with the understanding that Quantum Byte is not itself engaged in making payments. Quantum Byte acts as an intermediary between banks, Payment Service Organizations (PSOs), Merchants, and their users. All content and functionality on the website are provided “as is,” without any warranty of any kind, either express or implied. Quantum Byte makes no warranties, express or implied, regarding the accuracy or adequacy of the website, or that the services and functionality provided will be uninterrupted, error-free, or free from any viruses or other malicious, destructive, or corrupting code or programs. Users acknowledge that their use of this website and its services is at their own risk. Under no circumstances shall Quantum Byte, or any of its predecessors, successors, parents, subsidiaries, affiliates, officers, directors, shareholders, investors, employees, agents, representatives, attorneys, and their respective heirs, successors, or assigns, be liable for any damages, including direct, incidental, punitive, special, consequential, or exemplary damages, that result directly or indirectly from the use or inability to use this website or its services, including damages for viruses allegedly obtained from the website, even if Quantum Byte has been advised of the possibility of such damages or losses and regardless of the theory of liability.
This Agreement shall be governed by and construed in accordance with the laws of Pakistan. Any disputes between the Parties, unless resolved amicably, shall be referred to the competent court in Pakistan, whose decision shall be final and binding on the Parties.